Refund Policy

SMM orders: Once an order is submitted to a provider and processing has started, refunds are not guaranteed. Incorrect links, private profiles, or violating platform rules may result in partial or no refund.

Canceled orders: If we cancel an order before provider submission, the charge is refunded to your wallet balance.

Deposits: Approved wallet top-ups are non-refundable to bank accounts except in cases of duplicate payment verified by our team.

Digital products: Refunds apply only when delivery fails due to our error or confirmed defective credentials within 24 hours of delivery. Shared subscription slots are generally non-refundable once credentials are shown.

How to request: Open a support ticket from your dashboard with your order ID and reason. Refund decisions are made within 3–5 business days.